At Dinemate, we are committed to creating a safe and enjoyable environment for all our users. Protecting children from sexual abuse and exploitation (CSAE) is a top priority for us. This policy outlines our standards, practices, and commitment to ensuring the safety of minors and preventing any form of harm.

1.Prohibition of Child Sexual Abuse and Exploitation (CSAE)

Dinemate has a zero-tolerance policy for any form of child sexual abuse and exploitation (CSAE). This includes, but is not limited to:

• Child Sexual Abuse Material (CSAM): Any content depicting or promoting the sexual exploitation of minors.
• Grooming: Any behavior intended to manipulate or coerce a minor into engaging in sexual activities.
• Sextortion: The act of blackmailing a minor using explicit content or threats.
• Trafficking: The exploitation of minors for sexual purposes.

Any user found engaging in or promoting CSAE will be immediately banned from the platform, and their actions will be reported to the appropriate authorities.

2.Age Restrictions

Dinemate is designed for users aged 18 and above. To ensure compliance:

• We use age verification mechanisms during the registration process.
• Users under the age of 18 are not permitted to create an account or use the app.
• If we discover that a user is underage, their account will be terminated immediately.

3.Reporting Mechanisms

We provide users with easy-to-use tools to report suspicious or inappropriate behavior:

• In-App Reporting: Users can report profiles, messages, or content that violate our policies by clicking the “Report” button within the app.
• Support Email: Users can contact our Child Safety Team directly at team@dinemate.com to report concerns.
• All reports are reviewed promptly, and appropriate action is taken to address violations.

4.Moderation and Monitoring

To maintain a safe environment, Dinemate employs the following measures:

• Automated Systems: We use advanced algorithms to detect and remove inappropriate content or behavior.
• Human Moderators: Our team reviews reported content and profiles to ensure compliance with our policies.
• Proactive Monitoring: We regularly monitor user interactions to identify and address potential risks.

5.Cooperation with Authorities

Dinemate fully cooperates with law enforcement and regulatory authorities to combat CSAE. This includes:

• Reporting confirmed cases of CSAM to the National Center for Missing & Exploited Children (NCMEC) or relevant regional authorities.
• Providing necessary information to assist in investigations.

6.User Education

We believe that education is key to preventing harm. Dinemate provides:

• Safety Tips: Guidelines on how to stay safe while using the app, including recognizing and avoiding predatory behavior.
• Resources: Links to external organizations and hotlines for users who need support or assistance.

7.Transparency and Accountability

Dinemate is committed to transparency in our efforts to protect users. We:

• Publish regular safety reports detailing the actions we’ve taken to address CSAE and improve user safety.
• Continuously update our policies and practices to align with the latest industry standards and legal requirements.

8.Contact Us

If you have any questions, concerns, or reports related to child safety, please contact our Child Safety Team at:

• Email: team@dinemate.com
• Response Time: We aim to respond to all inquiries within 24-48 hours.

Our Commitment

Dinemate is dedicated to fostering a safe and respectful community for all users. We will continue to invest in technology, education, and partnerships to ensure that our platform remains free from harm and exploitation.

Last Updated

This policy was last updated on 10^th March 2025